Return and Exchange Policy
Refund and Exchange Regulations
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- All products are non-refundable and non-exchangeable.
- Exchange requests are only accepted under the following conditions:
- Incorrect orders or damaged items: Must be reported within 10 days of receiving the product.
- International orders: Must be reported within 21 days of receiving the product.
- If the above conditions are not met, customers will not be eligible for free returns or exchanges and will need to cover additional shipping fees.
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Scope of Application
- Returns and exchanges are only applicable to items purchased from our official online store.
- Returns and exchanges are only applicable to items purchased from our official online store.
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Exchange Eligibility
- Returned items must be unworn and in their original condition and packaging.
- Returned items must be unworn and in their original condition and packaging.
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Processing Time
- Exchanges will be processed within 14 days after the returned items have been received. Please allow time for processing.
- Exchanges will be processed within 14 days after the returned items have been received. Please allow time for processing.
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Exchange Limitations
- Items that have already been exchanged cannot be exchanged again. Exchanges are limited to a one-time process only.
- Items that have already been exchanged cannot be exchanged again. Exchanges are limited to a one-time process only.
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Liability
- The company is not responsible for any duties, taxes, or items lost during the return process.
- The company is not responsible for any duties, taxes, or items lost during the return process.
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Right to Refuse
- The company reserves the right to refuse any return or exchange request.
- The company reserves the right to refuse any return or exchange request.
Thank you for your understanding and support! If you have any questions, please contact our customer service team for further assistance.